About dangmad.com
customer service [kuhs-tuh-mer sur-vis] noun
1. The quality of service rendered to a customer throughout the duration of the customer-business relationship. It is always measured by the customer.
The expression, "The customer is always right" has become the golden rule to customer service. Still, some companies question its validity. The truth remains, however, that the customer is always right. Afterall, it is the customer who is responsible for a company's reputation.
Customer service can make or break a company. Think for a moment of one of your favorite businesses. Chances are, it has excellent customer service. Once a company's customer service goes sour, it inevitably develops a bad reputation. This can be the beginning of the end for any company. It pays to keep customers happy.
Companies that work hard to treat their customers right deserve to be rewarded. That's where dangmad.com comes in. Dangmad.com is where anyone can report good or bad customer service. It allows customers to help companies develop the reputation they deserve.
